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Please read these Terms and Conditions carefully before using the Toor Organic website or purchasing any of our products. By accessing our website or placing an order, you agree to be bound by these terms. If you do not agree, please do not use our services.
General
Welcome to our website. By accessing and using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
Products & Information
We strive to ensure that all product descriptions, specifications, and pricing information are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions without prior notice.
- All product images on the website are for illustrative purposes only. Actual packaging, colour, or appearance may vary slightly.
- Product weights and dimensions are approximate and subject to standard food industry tolerances.
- We reserve the right to discontinue any product at any time without prior notice.
- Certified products carry relevant quality certifications including ISO 22000:2018 and FSSAI License No. 12126999000105.
- Nutritional information provided is based on standard testing and may vary with each harvest.
Orders & Acceptance
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion.
Pricing & Payments
All prices are subject to change without prior notice. Payments must be made through approved payment methods as specified on the website.
- Prices are listed in Indian Rupees (INR) and are inclusive of applicable GST (GSTIN: 03AAMCT8928M1ZN) unless stated otherwise.
- Bulk or wholesale orders are subject to separate pricing and contractual agreements.
Shipping & Delivery
Delivery timelines are estimates only and may vary due to transportation, weather conditions, or other unforeseen circumstances. We shall not be liable for delays beyond our reasonable control.
Returns & Claims
Any quality or quantity-related claims must be reported within 48 hours of receiving the goods. Claims submitted after this period may not be accepted.
- Opened or used products cannot be returned due to hygiene and safety regulations, except in the case of quality defects.
- Approved refunds will be processed within 7–10 business days to the original payment method.
To initiate a return, please contact us at info@toororganic.com or call +91 70656 78900 with your order details and reason for return within the stipulated timeframe.
Intellectual Property
All content on this website, including text, images, logos, trademarks, and product information, is the property of the company and may not be reproduced without written permission.
Quality Assurance
We are committed to supplying high-quality rice products. However, minor variations in color, grain size, or appearance may occur due to natural agricultural factors.
Limitation of Liability
The company shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
Legal Declaration Notice
We hereby declare that the quality, packaging, and labeling of this rice product comply with applicable food safety and packaging standards. All product information mentioned on the packaging is true and accurate to the best of our knowledge. The product should be stored in a cool and dry place. Any dispute arising in relation to this product shall be subject to the jurisdiction of Mohali.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please reach out to us:
- Company: Toor Organic Private Limited
- Email: info@toororganic.com
- Phone: +91 70656 78900
- GSTIN: 03AAMCT8928M1ZN
- FSSAI: Lic No. 12126999000105
- Website: www.toororganic.com